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Instant delivery by email
Technical support 5 days a week from 9:00 a.m. to 5:00 p.m.
The protection of your personal data during the collection, processing and use when you visit our Internet pages is an important concern for us and takes place within the framework of the legal provisions.
The nature of the information collected and its use are governed by the stipulations below:
The information mentioned below is recorded without user interference and is stored in our servers before automatic deletion.
It should be noted in this regard that for most mobile devices, it is possible for the user to control or even deactivate the use of location services via the settings of the mobile device.
According to Art. 6 para. 1 sentence 1 lit. f The GDPR for data collection, we aim to achieve the following purposes:
Other administrative purposes
The information collected in this context is in no way intended to draw conclusions that concern you personally.
We offer our users the possibility to ask all kinds of questions via the contact form on the site.
To use said form, at least one valid email address is required in order to be able to identify the sender of the request and respond to him.
The user has the option of providing further information, but this is not obligatory.
The information collected as a result of the contact will be processed based on your free and informed consent in accordance with the provisions of Article 6, paragraph 1, sentence 1, lit. of the GDPR.
When concluding the contract, you will be asked for the following information:
The above-mentioned information will be processed in accordance with Art. 6 para. 1 para. 1 lit. b GDPR.
Following the conclusion of the contract, the personal information collected in view of placing an order will in principle be blocked until any subsequent use, then deleted when the legal guarantee expires. However, the storage period could exceptionally be extended in the cases specified in Art. 6 para. 1 sentence 1 lit. c GDPR relating to the obligation of retention and documentation for tax and commercial law reasons.
If necessary, your order data in connection with the payment will be transmitted to the payment service provider selected by you. This will take place in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. When paying, you will have the option to choose from the following providers:
STRIPE
APPLE PAY
PAYPAL
AMERICAN EXPRESS
The user can choose to withdraw their subscription at any time by sending us an unsubscribe request to the email address unroll@mylicencepro.com (It is preferable to specify “Unsubscribe to the newsletter” as the subject of the email).
The user’s data and personal information will only be passed on to third parties in the cases mentioned below.
Even in the cases listed above, the transmission of personal information will be limited to the minimum necessary.
The protection of personal information on our site is done in accordance with the legal rules in force.
In principle, the processing of data and personal information is done in France.
Personal information will only be passed on to third countries or international organizations following an adequacy decision or with certain safeguards.
You can obtain information on request about the personal data we have collected about you (art.15 GDPR). This information may concern in particular the purposes of the processing, the type of information, the natural or legal persons to whom your data have been or will be disclosed, the storage period, the right of rectification, deletion, restriction of processing or opposition, the right of complaint.
You can have missing or inaccurate information concerning you corrected or completed (Article 16 of the GDPR), as well as the right to ask us to restrict the processing of your data, subject to compliance with the legal provisions in this area (Article 18 of the GDPR).
You also have the right to receive the personal data concerning you in a structured and machine-readable manner or to request that they be transmitted directly from one controller to another, where technically possible (Art. 20 GDPR).
The “right to erasure” or “right to be forgotten” is guaranteed, by virtue of this right, you can ask us to delete your personal data for one of the reasons mentioned in art. 17 GDPR.
In general, your personal data will be systematically deleted if the purpose of the collection is no longer on the agenda or if the processing of this information has been carried out in an illegal manner.
In accordance with Article 7(3) of the GDPR, you have the right at any time to withdraw your consent to the processing of personal data concerning you. If you do so, we will no longer be allowed to continue processing your personal data based on your former consent.
You also have the right to object to the processing of your personal data at any time, provided that such a right is provided for by law. In the event of effective revocation, we will automatically delete this data (Art. 21 GDPR).
You can, if you wish, exercise your right of withdrawal or opposition by sending us an email to the address: uroll@mylicencepro.com
In the event of a violation of the data protection rules, Article 77 of the GDPR gives you the right to lodge a complaint with the competent supervisory authorities.
The data collected will be kept as long as we need it for the execution of the contracts you have concluded with us, or until you have exercised your right of deletion or transfer.
We use cookies on our website. Cookies are text files that your web browser automatically generates and which are subsequently saved on your device when you visit our website. The information stored in the cookie leads to a connection with the device used. However, this does not necessarily mean that we will be able to identify you immediately.
There are two categories of cookies: first-party cookies (“own cookies”) and third-party cookies (“third-party cookies”). First-party cookies are generated by the website you are on and cannot be accessed by browsers across domains. Third-party cookies, on the other hand, are not generated by the website you are on.
Cookies can also be divided into technically necessary cookies and technically unnecessary cookies. These two categories are placed on our website in accordance with the following paragraphs.
Technically necessary cookies are mandatory for the operation of our website and serve, for example, to make certain functions available to users. In accordance with Art. 6 para. 1 lit. f GDPR, these cookies are only required for the individual online session and are therefore not automatically deleted after you leave our website.
Given that you have given your consent, we are entitled to use technically unnecessary cookies on our site.
Technically unnecessary cookies are primarily used to evaluate the use of the website and user behavior. They are also used to compile reports on the activities of website visitors and to provide other services related to the use of the website.
In our cookie banner, we explain the functionality, duration and possible third-party recipients of the data generated by the technically unnecessary cookies used by our site.
In addition to some third-party vendors defining the cookies we use, we also define them separately as part of the service we provide when protecting data.
The use of cookies that are not technically necessary takes place in accordance with the conditions required by Art. 6 para. 1 para. 1 lit. a GDPR, and with your prior consent.
Said consent can be withdrawn and the settings of cookies can be configured at any time, in particular from your browser so that you are informed before the configuration of cookies or so that the latter are completely refused.
Java applets and Java Script are used to access our website. These auxiliary programs and these active contents can be made usable for security reasons. For this, you must deactivate the corresponding settings in your browser.
To protect your requests via the Internet form, we use the reCAPTCHA service offered by Google Inc in order to differentiate between entries made by a person from those made by a malicious automated system. The request includes sending the IP address or any other data required by Google for the reCAPTCHA service to Google. Your contribution will thus be transmitted to Google and used by the latter.
Google will compress your IP address within member states of the European Union and in signatory states to the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and will only be abbreviated in exceptional cases.
Google will use this information on our behalf for the purpose of evaluating your use of this service. The IP address transmitted by your browser as part of reCAPTCHA will not be merged with other Google data. These data are governed by the rules applicable to the data protection of the company Google. For more information on Google’s data protection guidelines, visit: https://www.google.com/intl/de/policies/privacy/ . Click here if you wish to opt out: https://adssettings.google.com/authenticatedw .
In order to meet your requirements and to optimize the use of our website, we often use online marketing measures and tracking tools to analyze user behavior on our website.
These online marketing and tracking measures are used with your consent and in accordance with Art. 6 para. 1 para. 1 lit. a GDPR.
With Google Analytics and the “Universal Analytics” mode of operation, it is possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and subsequently analyze the activities of the same user on multiple devices.
Google Analytics uses “cookies” (see the definition in the previous paragraphs), stored on your device and allowing the analysis of your use of the website. The information obtained in this context is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
On this website, we guarantee an anonymous collection of IP addresses through the technique of IP masking. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can find more information about the terms of use and data protection on one of these links https://www.google.com/analyti… Where https://policies.google.com/?hl=de .
The information collected may be used to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage. website operator.
The information collected is sent to Google. Personal data is transferred to the United States under the EU-US Privacy Shield pursuant to the European Commission’s adequacy decision. For more information: https://www.privacyshield.gov/ .
Data related to cookies, user IDs or advertising IDs will be systematically deleted after 14 months from the date of dispatch. Data whose retention period has expired will also be systematically deleted once a month.
For this purpose, Google provides a data retention system allowing you to choose between different storage periods (aggregated data is not affected). The storage period should in principle be limited to 14 months, although Google Analytics may exceptionally allow a longer storage period.
You can withdraw your consent at any time with non-retroactive effect, either by preventing the storage of cookies or by configuring your browser software accordingly. However, in this case you may not be able to use the functions of the site to their full extent.
You can also prevent Google from collecting and processing the data generated by the cookie and relating to your use of the website (including your IP address) by downloading the browser add-on. Opt-out cookies prevent the collection of your data on future visits to the site.
To prevent Universal Analytics from accessing your personal information across the various devices you use, you can opt-out on all systems used. If you click here https://tools.google.com/dlpage/gaoptout?hl=en , the opt-out cookie will be set to disable Google Analytics.
With regard to the opt-out cookie, the following script must always be inserted in the source text before the actual Google Analytics script. Thus, the tracking will be stopped in case of deactivation of the Cookie.
We use web fonts provided by Google Inc. in order to achieve a uniform and attractive presentation of our online offers. When you visit our site, your browser loads the required web fonts from Google into your browser’s cache in order to display texts and fonts correctly. The browser used must then connect to Google servers to let it know that our website has been accessed via your IP address.
If your browser does not support the display of web fonts, a standard font will be used by your machine.
Personal information related to Google Web Fonts is transferred to the United States under the EU-US Privacy Shield pursuant to the European Commission’s adequacy decision. The certificate is available via this link https://www.privacyshield.gov/… .
Personal data concerning Google Web Fonts is transferred to the USA under the EU-US Privacy Shield based on the adequacy finding of the European Commission. The certificate can be downloaded here ( https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI ).
You can check the links below for more information about Google Web Fonts https://developers.google.com/…
https://www.google.com/policie…
With your prior consent, Google Tag Manager will be used on this website. With this tool, it is possible to manage the tags of a website via an interface. The tool itself is a cookie-free domain and does not collect any personal data. However, other tags that can collect data can be triggered by the tool. It should be noted that Google Tag Manager does not access this data.
If a deactivation has been made at domain or cookie level, all tracking tags implemented with Google Tag Manager will be affected. For more information click on this link: https://www.google.com/?hl=en
We also use the online advertising program “Google AdWords – Conversion Tracking” which is an analysis service provided by Google. If you click on an advertisement placed by Google, a cookie for conversion tracking is placed on your end device. These cookies lose their validity after 30 days, do not contain any personal information and are therefore not used for personal identification.
If you are visiting websites at the time of visiting ours and the cookie has not yet expired, our site as well as Google may detect that you clicked on the ad and were redirected to such and such page. Each Google AdWords customer receives a different cookie, which makes it impossible to track cookies through AdWords customer websites.
The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for this kind of tracking. Customers can see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive information that can be used to personally identify users in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
You can oppose the use of tracking by preventing the installation of cookies from the “googleadservices.com” domain and by setting your browser software via the deactivation option. Thus, you will no longer be included in the conversion tracking statistics. Further information is available at: http://www.google.com/policies… and http://www.google.de/policies/… .
Following obtaining your consent, our website uses “Facebook Pixel”. We use this piece of code to track the behavior of visitors who landed on the site after clicking on a Facebook ad. The effectiveness of Facebook advertisements can then be evaluated for statistical, commercial or advertising reasons. The data collected is provided to us anonymously and we cannot draw any conclusions about the identity of the user. However, this data is stored and processed by Facebook, which means that Facebook may use it for its own advertising purposes in accordance with Facebook’s data usage guidelines. This allows Facebook to activate advertisements on its own web space and outside this space. As the website operator, we cannot influence this data usage. A cookie may also be stored on your computer for the purposes mentioned. You can find more information about protecting your privacy in Facebook’s data protection information: https://www.facebook.com/about… . It is possible to deactivate the “Custom Audiences” remarketing function in the advertising settings by going to this address: https://www.facebook.com/ads/p… . To do this, you must be logged in to Facebook, or you can deactivate advertisements resulting from the use of Facebook on the website of the European Interactive Digital Advertising Alliance if you do not have a Facebook account. Click here if you wish to withdraw your consent: OPT-OUT. The script for an opt-out cookie might look like this: Facebook’s pixel tracking is on this page:
A cookie may also be stored on your computer for the purposes mentioned. You can find more information on protecting your privacy in Facebook’s data protection information: https://www.facebook.com/about/privacy/.
It is possible to deactivate the “Custom Audiences” remarketing function in the advertising settings by going to this address: https://www.facebook.com/ads/p… . To do this, you must be logged in to Facebook, or you can deactivate advertisements resulting from the use of Facebook on the website of the European Interactive Digital Advertising Alliance if you do not have a Facebook account.
For reasons related to customer support, we may need to use the TeamViewer program, using which our customer service could remotely access your computer.
Information on the TeamViewer Support Tool can be found at: https://www.teamviewer.com/en . The data protection declaration of TeamViewer GmbH is available from this link https://www.teamviewer.com/ en
When the remote assistance service is used, our customer support agents will be able to see everything on your screen, including any personal information displayed on it.
Although TeamViewer uses an encrypted connection, it cannot be said with certainty that third parties can view or access the transmitted data without authorization. We recommend that you take this into account when deciding whether or not you want to use the remote assistance services. For this purpose, the consent must be given according to the conditions of Article 6, paragraph 1, lit. a GDPR.
This information is collected, stored and processed exclusively for support purposes within the framework of a contractual relationship or outside this framework.
For reasons related to customer support, we may need to use the AnyDesk program, using which our customer service could remotely access your computer.
Information on the AnyDesk Support Tool can be found at: https://www.anydesk.com/en . AnyDesk’s data protection declaration is available from this link https://www.anydesk.com/en .
When the remote assistance service is used, our customer support agents will be able to see everything on your screen, including any personal information displayed on it.
Although AnyDesk uses an encrypted connection, it cannot be said with certainty that third parties can view or access the transmitted data without authorization. We recommend that you take this into account when deciding whether or not you want to use the remote assistance services. For this purpose, the consent must be given according to the conditions of Article 6, paragraph 1, lit. a GDPR.
This information is collected, stored and processed exclusively for support purposes within the framework of a contractual relationship or outside this framework.
In order to facilitate communication with customers, there is a LiveChat plugin on our website. The data entered during the use of Live Chat is stored on the LiveChat servers. The processing of personal information takes place in accordance with Art. 6 para. 1 lit. f GDPR.
Personal data collected in connection with LiveChat is transmitted to the United States under the EU-US Privacy Shield pursuant to the European Commission’s adequacy decision.
To access the certificate click on this link: https://www.privacyshield.gov/… . For more information on LiveChat, visit: https://www.livechatinc.com/le… . For more information about the privacy policy of LiveChat on this link: https://www.livechatinc.com/le… .
Our website contains videos from YouTube. Videos are stored on www.youtube.com and can be read directly from our website. in general, when you visit a website with embedded youtube videos, your IP address is systematically sent to YouTube and cookies are installed on your computer.
However, on our site, YouTube videos are integrated with the “extended data protection mode”, provided by youtube itself, which ensures that the cookie is not stored on your end device. When logging on to the site, a connection to the “DoubleClick” network is also made in “extended data protection mode” and your IP address will be transmitted. You will thus be notified of certain information, such as the fact that you have visited our website. However, this data can only be assigned when you are on YouTube or another Google service before or while accessing the website.
YouTube videos are embedded in standard mode. Cookies are then placed on the visitor’s end device when YouTube proceeds to visit your website. This visit is done without your interference. For more security in the protection of personal information, we recommend videos with the “Extended data protection mode”, offered by youtube itself.
The data protection declaration has already been adapted to this. With the standard mode, you will be required to provide complete information on the type of cookies, their scope and the purpose for which they were collected. With the extended data protection mode, the obligation to provide information is reduced.
When you play one of the embedded videos, YouTube stores cookies on your end device via the extended data protection mode, which does not contain any personally identifiable information, unless you are currently logged into one of Google’s services. . This cookie can be prevented by the settings and extensions of the relevant browser.
We cannot know and have no influence on any collection or use of your personal data by YouTube. You can find more information about YouTube’s privacy policy at the following link: https://policies.google.com/pr… .
On our website, some links refer to our pages on social networks such as Facebook, Youtube. This is not done via the classic social media plugins, because usually with these each visitor is immediately registered thanks to his IP address, which means that all his other activities on the Internet are also registered even without clicking on anything at all . To prevent this from happening, we use a solution called Shariff , which ensures that no personal information will be passed on to individual providers when you are logged into our website. With this solution, the buttons of the individual providers are only integrated in the form of graphics with links that refer to the individual social network services. Connection to social networks occurs only when you click on the corresponding button. If you do so, you will be redirected to the network in question and the obligation to inform lies with the operator of the social network and not with us. You will find information on the collection and use of your personal data on social networks in the conditions of use of each network. If you need more information about the purposes and scope of data collection after transmission, you can refer to the data protection information of the network in question. With the Shariff solution, the frequency with which a page has already been shared or tweeted is encrypted. The contact is established through the programming interfaces (API) and the numbers retrieved. The server sends a request to the location of the visitor’s IP address. Only the server address will be transmitted to Facebook, Google and Twitter. Users are only directly connected to Facebook, Google or Twitter when they become active. Before that, social networks cannot collect any data about them. This means that as long as the user does not click on the link to share content, it remains invisible to Facebook & Co. When the user clicks on the link, the obligation to provide information about the collection and processing of personal data no longer rests with the retailer, but with the operator of the social network. Visitor data collected when connecting to our website may also be processed outside the European Union, with all the resulting risks, particularly in terms of applicable laws. US providers certified under the Privacy Shield have also committed to complying with EU data protection standards. It is possible that user data is processed by third-party providers for statistical, commercial or advertising purposes, such as the creation of user profiles which in turn may be used in particular to place personalized advertising within and outside of social networks. Therefore, cookies are usually stored on users’ devices and contain data relating to user behavior and user interests. This data may also be stored in usage profiles regardless of the devices used (in particular if the users have accounts on the social networks in question and are logged in to them). The processing of users’ personal data takes place in accordance with Art. 6 para. 1 sentence 1 lit. f. GDPR. If users are asked by the respective providers to express their consent to data processing e.g. by ticking a box or confirming a button, the use of personal information will be governed by Art. 6 para. 1 sentence 1 lit. a GDPR.
For a more detailed description of the processing of personal data and to deal with possible objections (opt-out), we refer to the information below generated by the provider in question.
If you need more information or to claim your rights in relation to personal data concerning you, you should know that only social networks have access to their users’ data and can therefore take the appropriate measures and provide them directly informations. If you still need help, you can contact us.
We undertake to take all necessary technical and organizational security measures to store your personal data so that they are not accessible to third parties or the public.
With contact by email, the confidentiality of the information transmitted cannot be guaranteed with certainty, which is why we recommend that you send us confidential information only by mail.
Due to possible changes or developments in the applicable legal regulations or in our website and our offers, it may become necessary to modify this data protection declaration.
This data protection information applies to data processing by:
LEAN
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