Thank you for ordering Windows 10 Professional
Start by downloading the Microsoft Windows Professional installation file. Then follow the steps below.
Windows 10 Pro installation procedure :
The following tutorial explains how to download and install Office Professional Plus 2021.
1. Start by Downloading Windows 10 Pro Setup File by clicking on the download button located above the instructions.
2. Then, double-click on the file “ Win10_French_x64_21H1.iso or right-click open.
3. The installation of Windows 10 Pro will start automatically. Wait while the installation takes place…
4. Once the installation of Office 2021 is complete, click on ” Close “.
5. Now you can launch Office suite software, for example open Word from the Windows Start menu.
6. As soon as it opens, you will be prompted to enter the Office 2021 product key. Then click on “Activate Office”.
6.1 Your license key can be found in your account, ” license keys ” section, or in the order summary email.
7. Finally, accept the terms of the license agreement.
8. Congratulations! You have just activated Office 2021 Professional Plus.
End of the installation procedure.
Note: Sometimes it is necessary to complete the activation procedure over the phone.
If online activation does not work, click ” I want to activate the software by phone “
and follow the documentation located in the following tab: ” 2. Activation instruction “.
To activate Office 2021 Pro Plus by phone , here’s how.
1. If online activation does not work, click ” I want to activate the software by phone “.
2. Select your country from the drop-down menu, then call the toll-free number that appears.
Optional: (We advise you to skip steps 3. and 3b and use the alternative method as it is faster and does not require the phone).
3. Follow the instructions over the phone (press 2, then 3, then 1, then 2, etc.). You will be prompted for the Installation ID.
3b. The voice assistant will then tell you the installation ID which you must enter in boxes A, B, C, D, etc. Then click “ Next ” and then “ Close ”.
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4. If you wish to activate your product via your computer or your smartphone, it is possible, use the following link
5. In general the installation ID contains series of 7 digits.
6. Enter the “installation ID ” on the Microsoft activation site, there are 9 fields, one for each series of numbers.
Once all the fields have been completed, click on ” Submit “.
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7. Once validated, the “Confirmation ID ” will be displayed on the screen, these are several series of numbers, which must be entered in the Office installation wizard, each field has a letter corresponding to the series of numbers to be entered from A to H.
7b. Fill in all the fields then click on next.
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8. Congratulations! Your Microsoft Office 2021 Professional Plus software is activated.
End of procedure.
Common problems during activation
If you’re having trouble activating your product, don’t worry, Microsoft products have a 30-day trial period, so you can start using your product while the necessary work is done at the activation. Our support team is here to help you until your download, installation and activation problems are fully resolved.
If you’re having trouble completing the download, installation or activation process, our support team is here to help. Contact us via the following address: contact@mylicencepro.com
After-Sales Service Request
For any after-sales service request, remember to provide us with the following information, in order to facilitate the handling of your problem:
– First and last name
– Order number
– Product concerned
– Problems encountered)
– Screenshot(s)
Invalid License / Expired Product:
If you encounter the following error messages: “expired product” or “invalid product”, send us a screenshot and we will immediately replace your license.
Taking Remote Control :
If despite the procedures and the help of our technical support team, you are unable to proceed with the installation or activation of your product, we have the possibility of doing it for you. Our support team uses Anydesk support software. Request remote support and we’ll send you installation instructions for Anydesk .
Our support team is based in France and remains available to help you from Monday to Friday from 8 a.m. to 6 p.m.
Our response time varies between 1 and 5 working days, don’t worry your request will be processed and our team will do what is necessary to ensure that your product works and is activated.