1. General

1. 1. These general conditions apply to all electronic products, object of transaction between SAS LAAN, 10 PL DE LA JOLIETTE 13002, MARSEILLE (hereinafter: “Seller”) and its customers, concerning the sale of license keys and products digital downloads via the online store mylicencepro.com , as well as all the subcategories belonging to this domain. Any agreement to the contrary is only recognized if the seller has expressly confirmed this in writing.

   2. The commercial relations between the seller and the customer are governed by the law of the French Republic with the exception of those subject to private international law. For consumers, the choice of law is only applicable in cases where the protection granted has not been withdrawn by the mandatory provisions of the law of the state in which the consumer has his habitual residence. The application of UN sales rules is excluded.

   3. In general, the individual agreements concluded with the customer including parallel agreements, additions and modifications will take precedence over these terms and conditions.

   4. The customer has the option of consulting and printing the summary of the order, the general conditions, the license conditions of the holder of the rights for the software for which a license key has been purchased and the documentation relating to the history of the software. The license terms must be visible in the product description before the customer places an order. They must be made available to the customer for download.

   5. Customers who have already purchased one or more products have the option of using an alternative dispute resolution method. For more information on online dispute resolution and out-of-court dispute resolution relating to online sales contracts click on the European Commission link below: http://ec.europa.eu/consumers/ODR .

This platform gives entrepreneurs, as well as consumers, the alternative of choosing online dispute resolution when a dispute is related to an online purchase contract or an online service contract.

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   1. The obligation to inform is subject to the law on the settlement of disputes with consumers (article 36 VSBG). Seller is not obligated to participate in further dispute resolution proceedings before a consumer arbitration board.

      2. Conclusion of the contract

      1. The seller offers its customers computer licenses on its online store mylicencepro.com . For this purpose, the customer acquires license keys in the form of a code in order to activate the software that he has purchased. The seller caters to customers from all countries in the world.

      2. The purchase contract is concluded as detailed below:

         1. By clicking on the “order” button, the customer concludes the purchase contract. Prior to this, the customer may be able to correct the entries using the usual keyboard and mouse functions. All entries will be displayed again in a confirmation window before the order is placed and can also be corrected there using the keyboard and mouse or, if necessary, with touchscreen functions.
         2. If the customer chooses one of the following payment methods: STRIPE, PAYPAL, APPLE PAY, AMERICAN EXPRESS, the moment of conclusion of the purchase contract will be that of confirmation of payment by payment provider concerned or by direct debit of the amount of the purchase by the bank card concerned.
         3. In general, the sales contract is concluded when the seller accepts the customer’s order. Said acceptance is made through an order confirmation from the seller within three working days.

      3. If the customer chooses one of these payment methods: STRIPE, PAYPAL, APPLE PAY, AMERICAN EXPRESS, confirmation of receipt of the order will be made by email.

      4. The customer receives the text of the contract with these general conditions and our cancellation policy as a notification guide. He also receives the license conditions of the holder of the rights of the software for which he acquired the corresponding license key.

         3. The Contract

         In addition to the grant of rights detailed below, Seller’s services include the provision of a license key and download link and related software documentation.

         4. Transfer of rights

         Upon full payment of the purchase price, the seller transfers to the buyer a license right to the purchased software in accordance with the terms of the license of the respective rights holder. The software may only be used within the framework of the license conditions set by the latter.

         The author’s or rights holder’s license terms must appear clearly in the product description before the order is placed. They must be made available to the customer for download.

         5. Prices, sales taxes and payment

         1. All prices displayed on our site are inclusive of VAT and do not include any shipping costs.
         2. The product is only delivered once payment has been made (transfer, SOFORT transfer, giro pay, direct pay, credit cards (VISA, American Express, Master Card).
         3. In the event of late payment, the seller may request compensation, subject to compliance with the relevant legal provisions.
         4. All purchases on the site are systematically invoiced. The customer will receive his purchase invoice by e-mail.

6. The rights of set-off and the right of retention

The customer is only entitled to compensation if his counterclaims have been legally established and undisputed or if they have been recognized by the seller. In the event of delivery defects, the counter-rights of the customer remain unaffected, in particular his right to retain a reasonable part of the purchase price in relation to the defect. The customer is also entitled to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.

7. Guarantees and responsibilities

1. 1. The seller is responsible for material defects or any non-conformities related to the product within the framework of the legislation in force.
   2. The seller is also liable for damage caused by lack of attention or gross negligence. He is also responsible for non-compliance, even through lack of diligence, with his main obligations (the violation of which jeopardizes the achievement of the purpose of the contract). The seller is responsible for the violation of cardinal duties (duties, the fulfillment of which allows the proper execution of the contract and with which the customer regularly complies). However, this only applies to foreseeable damage from the typical contract. The seller is not liable for the slightly negligent breach of obligations other than those mentioned above.
   3. The limitations of liability mentioned in the paragraph above do not apply to damage affecting the life, physical integrity and health of persons, if this damage is due to a defect included in the quality guarantee. of the product or defects concealed in a fraudulent manner. The legal liability for the fact of things remains unaffected.
   4. If Seller’s liability is excluded or limited, this also extends to the personal liability of its employees, representatives and vicarious agents.
      

      8. Privacy Policy

      The seller collects, processes and uses personal data in accordance with its data protection declaration and legal regulations.